{"id":1542,"date":"2020-07-22T20:43:25","date_gmt":"2020-07-22T18:43:25","guid":{"rendered":"https:\/\/serengeti.pepwebdigital.hr\/?p=1542"},"modified":"2026-09-29T10:54:22","modified_gmt":"2026-09-29T08:54:22","slug":"gdpr-and-data-processing-the-perspective-of-the-it-company","status":"publish","type":"post","link":"https:\/\/serengetitech.com\/de\/business\/gdpr-and-data-processing-the-perspective-of-the-it-company\/","title":{"rendered":"GDPR and Data Processing - The perspective of the IT company"},"content":{"rendered":"<p class=\"eplus-wrapper wp-block-paragraph\">When an IT company acts as a service provider, it can either be in the position of Data Processor or Data Controller. In any case, the preferred position for any entity is to be a data processor because there are fewer GDPR obligations for data processors.&nbsp;<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">When GDPR entered into force back in 2018, there were numerous changes in the system of personal data processing as well as several new obligations that controllers and processors are obliged to comply with when processing personal data on any basis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-wrapper\">What is Personal Data<\/h2>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">Personal data is information related to an identified or identifiable individual. Information about companies or public authorities is not personal data.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">What identifies an individual could be a name or a number or could include other identifiers such as an IP address or a cookie identifier.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">If it is possible to identify an individual directly from the information you are processing, then that information may be personal data.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">If you cannot directly identify the individual from that information, then you need to consider whether the individual is still identifiable. You should consider the information you are processing together with all the means reasonably likely to be used by either you or any other person to identify that individual.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">Information that has had identifiers removed or replaced in order to pseudonymize the data is still personal data for the purposes of GDPR.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">Information that is truly anonymous is not covered by GDPR.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-wrapper\">Key Principles<\/h2>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">GDPR has established seven key principles which should be basic in everyone\u2019s approach to process personal data:<\/p>\n\n\n<ul class=\"wp-block-list eplus-wrapper eplus-styles-uid-1ed7a3\">\n<li class=\"eplus-wrapper\">Lawfulness, fairness and transparency<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Purpose limitation<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Data minimisation<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Accuracy<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Storage limitation<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Integrity and confidentiality (security)<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Verantwortung<\/li>\n<\/ul>\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">If your company wants to avoid fines, it should be 100% compliant with the above principles. GDPR explicitly states that infringements of the basic principles for processing personal data are subject to the highest tier of administrative fines. This could mean a fine of up to \u20ac20 million, or 4% of your total worldwide annual turnover, whichever is higher.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-wrapper\">Lawful Basis<\/h2>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">The lawful basis for data processing is:<\/p>\n\n\n<ul class=\"wp-block-list eplus-wrapper eplus-styles-uid-aeb337\">\n<li class=\"eplus-wrapper\">Consent<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Contract<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Legal obligation<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Vital interests<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Public task<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Legitimate interest<\/li>\n<\/ul>\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">In the specific case of IT service providers, the main basis for data processing is the contract signed with the client (a data controller) with all the conditions of cooperation regarding processed information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-wrapper\">Individual Rights<\/h2>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">Individual rights which are guaranteed by GDPR:<\/p>\n\n\n<ul class=\"wp-block-list eplus-wrapper eplus-styles-uid-77674e\">\n<li class=\"eplus-wrapper\">Right to be informed<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Right of access<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Right to rectification<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Right to erasure<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Right to restrict processing<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Right to data portability<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Right to object<\/li>\n\n\n\n<li class=\"eplus-wrapper\">Right related to automated decision-making including profiling<\/li>\n<\/ul>\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">These rights are mostly connected with the data controller but also indirectly with the data processor, as well. The data processor is obliged to act in accordance with the rules and demands imposed by the data controller.<\/p>\n\n\n\n<h2 class=\"wp-block-heading eplus-wrapper\">Data Controller vs. Data Processor<\/h2>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">Understanding whether you are processing personal data is critical in order to understand whether GDPR applies to your activities.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">Data controllers\u2019 obligations are much wider than data processors' and that is the reason for such acting, as well as the fact that service providers cannot control and determine the way in which information will be used.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">If you exercise overall control of the purpose and means of the processing of personal data \u2013 i.e. you decide what data to process and why \u2013 you are a controller. Controllers are the main decision-makers \u2013 they exercise overall control over the purposes and means of the processing of personal data. Controllers make decisions about processing activities and are ultimately in charge of and responsible for the processing.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">If you don\u2019t have any purpose of your own for processing the data and you only act on the client\u2019s instructions, you are likely to be a processor \u2013 even if you make some technical decisions about how you process the data.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">A controller can be a company or other legal entity (such as an incorporated partnership, incorporated association or public authority), or an individual (such as a sole trader, partner in an unincorporated partnership, or a self-employed professional, a lawyer, etc.)<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">Although the processor may make its own day-to-day operational decisions, GDPR says it should only process personal data in line with the controller\u2019s instructions, unless it is required to do otherwise by law. In any case, the processor should implement appropriate technical and organizational measures to account for security risks and to assist the controller in responding to requests of individuals.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">Processors must, in any case, keep personal data confidential and obligate their personnel to the same confidentiality obligations.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">Processors should keep necessary records and make them available to controllers and regulators if needed. Processors should notify controllers of a data breach incident ASAP and provide support in those cases, and process personal data only to the extent authorized by the controller.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">Processors should obtain controllers\u2019 written permission before engaging subcontractors which act as s sub-processors. Entering into contracts with sub-processors should provide the same level of protection as the principal contract with controller. Also, processors must delete or return to the controller (at the controllers\u2019 choice) all personal data when no longer providing services. In any case, processors should train employees on GDPR and create company policies in compliance with GDPR.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large eplus-wrapper\"><img decoding=\"async\" width=\"1024\" height=\"606\" src=\"data:image\/svg+xml;base64,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\" data-spai=\"1\" alt=\"\" class=\"wp-image-1548\" srcset=\" \" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><noscript data-spai=\"1\"><img decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/cdn.shortpixel.ai\/spai\/q_glossy+ret_img+to_auto\/serengetitech.com\/wp-content\/uploads\/2020\/12\/Keep-Calm-message-1024x606.png\" data-spai-egr=\"1\" alt=\"\" class=\"wp-image-1548\"  srcset=\"https:\/\/cdn.shortpixel.ai\/spai\/q_glossy+ret_img+to_auto\/serengetitech.com\/wp-content\/uploads\/2020\/12\/Keep-Calm-message-1024x606.png 1024w, https:\/\/cdn.shortpixel.ai\/spai\/q_glossy+ret_img+to_auto\/serengetitech.com\/wp-content\/uploads\/2020\/12\/Keep-Calm-message-480x284.png 480w, https:\/\/cdn.shortpixel.ai\/spai\/q_glossy+ret_img+to_auto\/serengetitech.com\/wp-content\/uploads\/2020\/12\/Keep-Calm-message-768x454.png 768w, https:\/\/cdn.shortpixel.ai\/spai\/q_glossy+ret_img+to_auto\/serengetitech.com\/wp-content\/uploads\/2020\/12\/Keep-Calm-message-16x9.png 16w, https:\/\/cdn.shortpixel.ai\/spai\/q_glossy+ret_img+to_auto\/serengetitech.com\/wp-content\/uploads\/2020\/12\/Keep-Calm-message.png 1026w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><figcaption class=\"wp-element-caption\">Photo Source: YellowAnt<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading eplus-wrapper\">Summary<\/h3>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">The data processor follows instructions from the data controller regarding the processing of personal data.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">When IT companies provide services, they act as a data processor and they must comply with GDPR rules regarding processors. The main basis for the data processor is a contract signed with the data controller which determines all conditions of their cooperation regarding those data.<\/p>\n\n\n\n<p class=\"eplus-wrapper wp-block-paragraph\">In any case, IT companies should update their company policies regularly and conduct periodical audits and permanent educations if they want to stay in line with the GDPR legislative and the best industrial practices.<\/p>","protected":false},"excerpt":{"rendered":"<p>When an IT company acts as a service provider, it can either be in the position of Data Processor or Data Controller. In any case, the preferred position for any entity is to be a data processor because there are fewer GDPR obligations for data processors.<\/p>","protected":false},"author":1,"featured_media":11061,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","editor_plus_copied_stylings":"{}","footnotes":""},"categories":[10],"tags":[83],"class_list":["post-1542","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-gdpr"],"acf":[],"taxonomy_info":{"category":[{"value":10,"label":"Business"}],"post_tag":[{"value":83,"label":"GDPR"}]},"featured_image_src_large":["https:\/\/cdn.shortpixel.ai\/spai\/q_glossy+ret_img+to_auto\/serengetitech.com\/wp-content\/uploads\/2020\/07\/shutterstock_1898086354-1024x527.jpg",1024,527,true],"author_info":{"display_name":"Kris","author_link":"https:\/\/serengetitech.com\/de\/author\/kristianpepwebdigital-hr\/"},"comment_info":"","category_info":[{"term_id":10,"name":"Business","slug":"business","term_group":0,"term_taxonomy_id":10,"taxonomy":"category","description":"Business - blog section dedicated to business topics, both traditional ones and trends.","parent":0,"count":187,"filter":"raw","cat_ID":10,"category_count":187,"category_description":"Business - blog section dedicated to business topics, both traditional ones and trends.","cat_name":"Business","category_nicename":"business","category_parent":0}],"tag_info":[{"term_id":83,"name":"GDPR","slug":"gdpr","term_group":0,"term_taxonomy_id":83,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/posts\/1542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/comments?post=1542"}],"version-history":[{"count":1,"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/posts\/1542\/revisions"}],"predecessor-version":[{"id":11063,"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/posts\/1542\/revisions\/11063"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/media\/11061"}],"wp:attachment":[{"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/media?parent=1542"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/categories?post=1542"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/serengetitech.com\/de\/wp-json\/wp\/v2\/tags?post=1542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}