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Custom Software Development for the Hospitality Industry

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Experts in Hospitality Industry Software

With almost 20 years of experience in developing custom software solutions, we understand the unique challenges and opportunities within the industry. From property management systems (PMS) to AI-driven guest personalization, we provide expertise that can enhance efficiency, boost your revenue, and elevate guest satisfaction.

Integrating Critical Data Hubs for Valamar Riviera

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One of the leading holiday tourism providers Valamar Riviera, faced challenges with fragmented data systems, leading to inefficiencies and operational bottlenecks. Our team successfully:

Integrated various data hubs into a unified digital ecosystem

Improved data accuracy and real-time processing

Enhanced operational efficiency for faster guest service

99%

Email response rate went up to 99% in 24 hours

2.5x

Client's sales went up 2.5 times

-3.5 mins

Reduced call duration by 3.5 minutes

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Transforming the Hotel Industry – Protel’s Cloud-Native PMS Migration Success Story

Serengeti partnered with Protel, a leading provider of hotel property management systems (PMS), to migrate their legacy PMS to a cloud-native solution. This transformation enabled:

Seamless data migration for over 2000 existing customers to the new software

All-in-one platform that speeds up processes and saves money for our client's end users

Scalability and improved performance for hotel chains worldwide

YouTube video

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What's in it for you

Seamless System Integration

Connect multiple platforms for booking, CRM, and property management.

Process Automation

Reduce manual work, optimize operations, and improve efficiency.

Data-Driven Personalization

Leverage AI and analytics to create personalized guest experiences.

Why Choose Serengeti?

End-to-End Software Development

From consulting to deployment and support.

Expert in hospitality industry software

We understand the unique challenges and opportunities within the industry

Flexible engagement models to fit your needs

Team Extension Model, Fixed Price Projects

Dedicated Teams

Our experienced engineers work as an extension of your team to drive innovation.

Compliance & Security

We ensure adherence to GDPR, PCI-DSS, and industry regulations to protect guest data.

Proven Success

Trusted by global hospitality leaders

Our Client's Feedback

"The best part of working with Serengeti is agility and ability to react to any unplanned challenges. Having resources who provide swift resolutions and move the product forward makes us comfortable with whatever the future brings."

Mirko Gudelj
Director of Business Technology at PROTEL

"In 2016 we were looking to employ several software engineers but without a lot of success. At that time, we met Serengeti but I was sceptical if nearshoring can be a valid option for us (remote team, communication in English). Today, I know it was the right decision! Meanwhile, our Serengeti team grew and became a valuable extension to our own teams."

Hartmut Richter
Head of R&D at AUDIFON GMBH

"Each year we have to deliver between 4 and 8 large software projects to our customers. Therefore, scalability and flexibility in R&D is one of our biggest challenges. High performing teams and mature Team Extension engagement model from Serengeti helps us for many years to master this challenge."

Manfred Weiß
Head of Project Development at KNAPP System integration GmbH

"With new requirements, challenges, opportunities, rapid technology development we looked for additional knowledge and experience outside, to complement and modernize our products & solutions to deliver best possible customer experience. We have found Serengeti, a team, which consists of highly knowledgeable and reliable individuals who are always ready for any challenge at any time."

Matej Stipič
Head of Atlas Department at Epilog d.o.o.

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